SASSA Contact Details
Are you struggling to find out what are the SASSA contact details? Your hustle is over now. You came to a page where all the SASSA contact information is available, from helpline to regional office addresses.
The South African Social Security Agency (SASSA) takes the contact and support system very seriously. You will get quick responses over the phone calls or emails. Millions of South Africans are getting answers to their questions every day.
You can check out all the contact data for all the provinces. So check out this page and solve your problems related to SASSA or SRD R370 grant.
SASSA Contact Details (2026 Updated)
For your convenience, I have compiled all the SASSA contact details into one page. Now there is no need to wander around just to find out the SASSA phone numbers or office addresses. Please check out the 2026 updated SASSA contact information below.
- Email: srd@sassa.gov.za
- Official Website: https://www.sassa.gov.za
- Toll-free Helpline: 0800 60 10 11
- Fax: 012 400 2257
SASSA Head Office Address
- Head Office Pretoria: SASSA House, 501 Prodinsa Building, cnr Steve Biko and Pretorius Street, PRETORIA
- Postal Address: Private Bag X55662, ARCADIA, 0083
- Office Phone Number: 012 400 2000
SASSA WhatsApp Number
SASSA has a WhatsApp channel where you can go for SRD status check, check your grant balance, apply for the SRD grant, and check your R370 grant balance. Click on the number below to start a chat with SASSA on WhatsApp.
SASSA Head Offices in All Provinces
SASSA has head offices in all nine provinces where you can visit to resolve your issues. These offices are open Monday to Friday, from 7:30 AM to 4:00 PM.
Gauteng
Address: 28 Harrison Street, Johannesburg, 2000
Email: GrantsEnquiriesGP@sassa.gov.za
Phone: 011 241 8320
Postal: Private Bag X120, Marshalltown 2107
Fax: 011 241 8305
Eastern Cape
Address: 1st Floor, Waverley Office Park, 3-33 Phillip Frame Road
Email: GrantsEnquiriesEC@sassa.gov.za
Phone: 043 707 6335
Postal: Private Bag X9001, Chislehurst, East London, 5200
Fax: 043 707 6487
Kwazulu-Natal
Address: 1 Bank Street, Pietermaritzburg 3201
Email: GrantsEnquiriesKZN@sassa.gov.za
Phone: 033 846 3400
Postal: Private Bag X9146 Pietermaritzburg 3201
Fax: 033 846 9595
Free State
Address: African Life Building, 75 St Andrew Street, Bloemfontein
Email: GrantsEnquiriesFS@sassa.gov.za
Phone: 051 410 8339
Postal: Private Bag X20553 Bloemfontein 9300
Fax: 051 409 0862
Mpumalanga
Address: 18 Ferreira Street, Nelspruit
Email: GrantsEnquiriesMP@sassa.gov.za
Phone: 013 754 9446
Postal: Private Bag X11230 Nelspruit 1200
Fax: 013 754 9501
Limpopo
Address: 43 Landros Mare Street, Polokwane 0699
Email: GrantsEnquiriesLIM@sassa.gov.za
Phone: 015 291 7509
Postal: Private Bag X9677 Polokwane 0700
Fax: 015 291 7416
Northern Cape
Address: 95-97 Du Toitspan Road Kimberley 8300
Email: GrantsEnquiriesNC@sassa.gov.za
Phone: 053 802 4919
Postal: Private Bag X6011 Kimberley 8300
Fax: 053 832 5225
Northwest
Address: SASSA House, University Drive, Mmabatho 2735
Email: GrantsEnquiriesnw@sassa.gov.za
Phone: 018 388 4006
Postal: Private Bag X44 Mmabatho
Fax: 086 611 9740
Western Cape
Address: Golden Acre, Adderley Street, Cape Town 8000
Email: GrantsEnquiriesWC@sassa.gov.za
Phone: 021 469 0235
Postal: Private Bag X9189 Cape Town 8000
Fax: 021 469 0260
How to Contact SASSA Via Phone Call?
You must be thinking, Why do we need to learn how to contact SASSA via phone call, right? Because it is necessary to learn. You can contact SASSA with the help of this guide.
- Dial the SASSA toll-free number: 0800 60 10 11.
- Wait for the menu and choose the option that matches your query.
- Keep your ID number ready for quick verification.
- Speak to the agent and explain your issue in simple words.
- Note down any reference number the agent gives you.
- Call during working hours for faster support.
How to Contact SASSA Support on WhatsApp?
WhatsApp is another channel where you can start a conversation with SASSA. The guide is below.
- Save the official SASSA WhatsApp number: 082 046 8553.
- Open WhatsApp and search for the saved contact.
- Send a simple message like “Hi” to start the chat.
- Choose the option that matches your query from the menu.
- Enter your ID number when asked for verification.
- Follow the prompts to check status, ask questions, or get support.
SASSA Office Holidays for 2026
For 2026, SASSA has updated the holiday schedule. You can check it below.
- Happy New Year: January 01, 2026
- Human Rights Day: March 21, 2026
- Good Friday: April 3, 2026
- Family Day: April 6, 2026
- Freedom Day: April 27, 2026
- Workers’ Day: May 1, 2026
- Youth Day: June 16, 2026
- National Women’s Day: August 9, 2026
- Heritage Day: September 24, 2026
- Day of Reconciliation: December 16, 2026
- Christmas Day: December 25, 2026
- Day of Goodwill: December 26, 2026
During these days, all the SASSA offices will be closed for citizens.
